Privacy Policy – Aurbigo
Last updated: February 1, 2026
Aurbigo (“we”, “our”, “us”) operates multiple mobile applications under the Aurbigo platform, including:
- Aurbigo Customer App
- Aurbigo Partner App
- Aurbigo Delivery Partner App
This Privacy Policy explains how we collect, use, and protect information across these applications.
1 Information We Collect (Common)
Depending on the app you use, we may collect:
- Mobile number (OTP-based authentication)
- Name, email address (if provided)
- Device information (model, OS, app version)
- Firebase Cloud Messaging (FCM) token
- Usage and diagnostic data
2 How We Use Information (Common)
- User authentication and account management
- Order processing and fulfillment
- Notifications and system alerts
- Service improvement and fraud prevention
- Legal and compliance obligations
3 Data Sharing (Common)
We do not sell personal data. Data may be shared with:
- Backend infrastructure providers
- Firebase services (authentication, notifications)
- Payment gateways (if applicable)
- Government or legal authorities when required
4 App-Specific Data Usage
Aurbigo Customer App
Additional data collected:
- Delivery address
- Location (for restaurant discovery and delivery)
- Order history and preferences
Usage:
- Show nearby restaurants
- Process food and service orders
- Enable order tracking and support
Aurbigo Partner App
Additional data collected:
- Restaurant name, address, and location
- Menu and pricing details
- Business contact information
Usage:
- Manage restaurant profile and menu
- Receive and process customer orders
- Business analytics and operational updates
Aurbigo Delivery Partner App
Additional data collected:
- Live location (while on duty)
- Delivery status and trip data
- Identity details required for delivery operations
Usage:
- Assign and manage delivery orders
- Enable navigation and delivery tracking
- Ensure safety, fraud prevention, and compliance
5 Location Data Usage
- Location access is used only while the app is in use or active
- Live location is collected only for delivery operations
- Location data is never sold or used for advertising
6 Data Security
We use:
- Secure APIs and encrypted communication
- Role-based access control
- Industry-standard infrastructure safeguards
7 Children’s Privacy
Aurbigo apps are not intended for children under 13. We do not knowingly collect data from children.
8 Data Retention & Deletion
Data is retained only as long as required for service delivery and legal obligations.
You may request data deletion by contacting us.
9 Changes to This Policy
We may update this policy periodically. Updates will be posted on this page.
10 Contact Us
Website: https://aurbigo.com